Shipping & Refund Policy
Shipping:
- General Products (including bags and wallets): Handling Time 3 days, Shipping Time 3-5 days.
- Shoes Exclusive: Handling Time 12 days, Shipping Time 10 days.
- Orders processed Monday through Friday.
- Tracking info provided upon shipment.
- International shipping available; customs duties may apply.
Refund:
- 30-day return policy from receipt.
- Item must be unworn, with tags, and in original packaging.
- Contact info@palarioleather.com to initiate return.
- Damaged items promptly reported for evaluation.
- Certain items like shoes, sale items, and gift cards are non-returnable.
- EU residents have a 14-day cooling-off period.
- Refunds processed within 10 business days of approval; contact us if delayed.
- General Products (including bags and wallets): Handling Time 3 days, Shipping Time 3-5 days.
- Shoes Exclusive: Handling Time 12 days, Shipping Time 10 days.
- Orders processed Monday through Friday.
- Tracking info provided upon shipment.
- International shipping available; customs duties may apply.
Refund:
- 30-day return policy from receipt.
- Item must be unworn, with tags, and in original packaging.
- Contact info@palarioleather.com to initiate return.
- Damaged items promptly reported for evaluation.
- Certain items like shoes, sale items, and gift cards are non-returnable.
- EU residents have a 14-day cooling-off period.
- Refunds processed within 10 business days of approval; contact us if delayed.